AI agents for WhatsApp Business
Businesses connect their WhatsApp Business account and an AI agent answers their customers 24/7 and manages their message templates.
How it works
Three steps to have your business answering on WhatsApp around the clock.
1. Connect your number
Link your WhatsApp Business account through Meta's official sign-up flow (WhatsApp Embedded Signup).
2. Set up your agent
Define the tone, your business information and the answers.
3. Answer automatically
The agent replies to your customers on WhatsApp and you oversee everything from your dashboard.
Features
What Raíz does for your business.
AI replies
The agent answers your customers' incoming messages with your business information, at any hour.
Message template management
Create and manage your WhatsApp message templates and check their approval status.
Multi-client dashboard
Manage several business accounts from a single dashboard, each one with its own agent.
Human handoff
When a customer asks to talk to a person, the agent hands the conversation over to your team.
Data isolated per client
Each business's information and conversations are stored separately. No client can see another client's data.
Two use cases
Raíz serves your business's customers and also helps your team with its daily work, from the same WhatsApp Business number.
Customer service
Your customers message your business on WhatsApp and the agent replies instantly, at any hour.
- Answers questions about products, prices, opening hours and orders.
- Sends messages with Meta-approved templates, such as confirmations and reminders.
- Hands the conversation over to a person on your team when the customer asks.
Internal operations
Your team messages the agent on WhatsApp to get the day's work done without opening another system.
- Looks up the business's processes, catalogs and internal policies.
- Receives alerts and reminders through approved message templates.
- Everything is logged and overseen from the same dashboard.
Get started
Request early access. Leave your details and we will contact you to connect your account.
Account connection is done through Meta's WhatsApp Embedded Signup. We are enabling access in stages.